Navigating the complex world of fleet and asset management with flexibility and expertise

For over two decades, proveo has led the way in Fleet Management & Telematics for Ground Handling, thriving in the highly complex aviation sector. As a German company, we started our journey in one of the most challenging industries.  

Managing a fleet in the aviation industry is no easy task – from maintaining safety standards to optimizing turnaround times, ground handling teams face a mountain of challenges.  

Unlike traditional fleet management systems, proveo offers unique solutions tailored specifically for the aviation market. From seamless compliance with IATA IGOM standards to custom solutions tailored for ground handlers and airlines, our system can adapt to all kinds of use cases across industries. 

 

Traditional and proveos solution compare

 

Challenges in Fleet Management & Telematics for Ground Handling – and How We Solve Them 

Choosing the right telematics system is crucial; it must be able to grow alongside your operational complexity and adapt to future requirements. Managing fleet operations means coordinating between multiple stakeholders, departments, different processes, vehicle types, and diverse needs—making the right choice in telematics solutions essential. The following challenges highlight why aviation-specific fleet management solutions are needed. 

 challanges in aviation fleet management

1. Safety Compliance with IATA IGOM Standards

Safety is non-negotiable in aviation. Ground handlers must comply with rigorous safety standards to ensure consistent service across the globe. Our fleet management system helps to comply with the IATA Ground Operations Manual (IGOM), reducing risks of injuries and aircraft damage. By integrating IGOM standards into daily operations, our solution will be able to support procedures that enhance safety for all stakeholders. 

2. Turnaround Optimization for Better Performance

Delays can be costly for airlines, both financially and in passenger satisfaction. Our system helps track and analyze each stage of the turnaround involving Ground support equipment (GSE), allowing for better coordination and reduced delays, ultimately improving on-time departures.   

3. Advanced Solutions for Fleet Management & Telematics for Ground Handling

Avoiding vehicle downtime is crucial for uninterrupted airport operations. proveo’s telematics solution provides real-time insights into vehicle conditions and maintenance schedules. This proactive approach addresses potential issues before they become critical, minimizing disruptions and lowering maintenance costs. 

4. Reducing Airport Congestion

Busy airports often struggle with traffic flow and congestion, leading to potential delays and reduced efficiency. Optimizing asset distribution and routing is essential for reducing congestion, maintaining efficient ground operations, and ensuring on-time performance. By using data-driven asset allocation, our clients have reported smoother operations and reduced turnaround times, helping to keep passengers happy and flights on schedule. 

5. Optimizing Airline Customer Experience

Efficient ground operations have a direct impact on passenger satisfaction. Synchronizing luggage handling, catering, and refueling with flight schedules leads to seamless service. Satisfied passengers are more likely to return. proveo’s solution helps to combine all departments and helps to align and synchronize processes. 

6. Intelligent Decision Support and Trend Assessment

Data-driven decisions are key in aviation. Transforming raw data into actionable insights enables proactive management that helps reduce delays and avoid disruptions. Real-time data access allows operators to predict maintenance needs, track vehicle and drivers’ performance, and assess critical trends, empowering them to act ahead of potential issues and make informed decisions. 

 

Advanced Telematics Hardware for Reliable Fleet Management 

We partner with Lantronix, the world’s leading telematics hardware provider, whose premium device has seen over 1 million installations worldwide. This hardware is expandable and reliable, supporting add-ons like cameras, CAN interfaces, and RFID readers, which are essential for tracking assets beyond just vehicles, such as non-motorized equipment and indoor tracking. 

Why Does This Matter? The right telematic hardware provides not just reliability but also the flexibility and functionality required to address evolving aviation needs. The Lantronix device provides an initial strong base, fully integrated with our proveo system, and can expand to accommodate more complex requirements, ensuring long-term support and adaptability for demanding airport environments. 

IOT Award Banner Lantronix and proveo

A Unique Approach to Fleet & Asset Management 

Unlike competitors who offer “all-in-one” packages at a low price with limited functionality and insufficient support, our fleet telematics and hardware solutions are designed to last and adapt. Our approach rejects the one-size-fits-all mentality that limits flexibility and reliability. Instead, we work closely with our customers to solve complex, industry-specific problems in a way that leaves room for further growth and adaptability. 

Customized Solution for Complex Needs 

Our philosophy is simple: we do not offer a “standard product” because our customers’ needs are far from standard. We have spent the last 20 years building a backend system that prioritises flexibility and allows us to evolve with our customers’ needs, no matter how complex they become. This is what sets proveo apart from conventional fleet management solutions – solutions that cater to the masses without considering the specific, often intricate requirements of industries such as aviation. 

Want to know more about how proveo differs from the standard fleet products on the market?  Read more here or read the newest article in the GHI Magazine

About proveo

proveo was founded in 2002 in Germany and was a pioneer in telematics solutions for the aviation industry.  In 2016 the company got acquired by Quantum Aviation Solutions.  After selling the baggage management solution the company changes its name back to proveo.  Its’ headquarter is in Frankfurt, Germany.

Our Latest Blog Posts

Airports around the world are changing how they manage Ground Support Equipment (GSE). With the rise of shared and pooled GSE fleets, a new role might emerge the GSE Pooling Manager.

This role is becoming essential wherever multiple ground handlers share one fleet. The Pooling Manager ensures that every tug, belt loader, or GPU is in the right place, at the right time, for the right team.

What Does a Pooling Manager Do?

The GSE Pooling Manager acts as the central coordinator between ground handlers, maintenance, and airport operations. They oversee the shared fleet, define the number of GSE units needed in each area, and make sure all stakeholders have the resources they require to keep flights on schedule.

For example, if several ground handlers operate in the same terminal, the Pooling Manager uses real-time data to assign GSE to each team while preventing overlaps or shortages. They can also block access to certain assets when they are reserved or under maintenance, keeping operations organized and efficient.

How proveo Supports the Pooling Manager

At proveo, we developed our system specifically to empower Pooling Managers with complete visibility and control.

  • Airport-wide overview: The Pooling Manager can see all areas of operation, monitor GSE locations, and instantly identify if an area is short on equipment.

  • Shift-based planning: Define how many GSE units are needed per shift and let the system track availability automatically.

  • Stakeholder assignment: Assign ground handlers or teams to specific vehicles or GSE groups, ensuring only authorized operators can access them.

  • Centralized alerts: Receive notifications when a GSE is removed from a designated area or when a new vehicle request is made.

  • Intelligent redistribution: proveo analyzes fleet activity and suggests how to strategically move equipment to balance the operation across the airport.

GSE Pooling Manager Map

Smart Integration with the proveo Driver App

On the proveo Driver App, operators instantly see which GSE are available to them. The app helps avoid conflicts by showing whether an asset is currently free, already assigned to another team, or scheduled for upcoming use. This keeps the ramp organized and prevents downtime. It also allows operators to request additional assets for a specific time and location. This request will be sent directly to the pooling manager, who can then make the right decision.

 GSE Pooling Manager How it works

Always Connected, Always Informed

The Pooling Manager dashboard consolidates everything in one place: equipment status, maintenance schedules, and real-time conditions. If a GSE goes out of service unexpectedly, or a unit needs repair, the system updates automatically, so decisions can be made fast and confidently.

With proveo, the Pooling Manager finally has one source of truth for all airport GSE operations.

For more information, contact the proveo team and schedule a live online demonstration to see how the Pooling Manager can optimize your airport operations.

proveo Telematics, a market leader for telematics software in aviation, and Alps Alpine a global provider for asset tracking and mobility solutions form a strategic partnership in the aviation segment.

Alps Alpine is a global market leader in the electronic industry offering sensors, components, modules and systems. In its broad product portfolio, Alps Alpine offers tracking devices that provide valuable data and insights for companies needing to monitor any kind of asset.  Especially in the aviation industry AlpsAlpine trackers can be used to track dollies, trollies, towbars, wheelchairs and other valuable assets.

proveo Telematics is a market leading software company delivering highly flexible and specialized telematics solutions for the aviation industry since 2003. During the last year, proveo has added many new solutions integrating market leading telematics hardware and adding many new capabilities in its software.

proveo and AlpsAlpine are combining their offerings to deliver an integrated system to the aviation industry. 

“Our customers are looking for a solution that offers tracking of non-motorized assets anywhere at the airport: outdoor and indoor. To address this requirement, we were looking for a tracking device that combines accurate position and low power consumption with global communication capabilities and found Alps Alpine to be the best partner.  Integrating the Alps Alpine trackers we benefit from their innovative technology and their global communication network.  We are very excited about this partnership.”

Ursula Hess, Managing Director, proveo Telematics.  

“We provide the aviation industry with a unified system by combining our tracking solution with proveo’s powerful telematics system. This cooperation delivers a single, intuitive real-time platform for managing all asset types—motorized (telematics) and non-motorized (battery powered trackers). We were impressed by the broad functional spectrum and the intuitive, easy to use telematics system proveo offers. Together, we can address the different use cases of diverse stakeholders across the airport environment”,

Marcello Milli, Head of Sales for Asset & Mobility Solutions, Alps Alpine.

 

Alps Alpine

The ALPS ALPINE Group is a leading global manufacturer of high-quality electronics across several industries. With around 30,000 employees, 30 production plants, 26 engineering locations and 83 sales offices worldwide, ALPS ALPINE achieved around USD 8.0 billion revenue in the past financial year.
In 2017, ALPS ALPINE Europe launched its asset tracking solution and by 2025 it had supplied over 2 million trackers, making it the largest LPWAN deployment of asset trackers to date in Europe.

We’re shaping a future where technology extends your senses. An asset tracker may seem ordinary, but with features like orientation detection or theft recognition, it becomes invaluable. Trackers let you see where things are, expanding your vision. Added sensors let you feel remotely by monitoring temperature, shock, and more.

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