Fleet & Asset Maintenance Essentials

Talma Colombian Telematics proveo Partnership Expands Nationwide

Talma Colombia, a leading ground support services company, has officially extended its Talma Colombian telematics proveo partnership, expanding telematics installations to additional airports across the country.

Formerly known as LASA La Sociedad de Apoyo Aeronáutico and SAI (Servicios Aeroportuarios Integrados), Talma Colombia continues to invest in digital transformation through proveo (formerly Quantum Aviation Solutions).

With more than 30 years of experience in operational dispatch, customer service, and ground handling, Talma Colombian operations now benefit from an advanced telematics solution by proveo—enhancing efficiency across 19 cities.

Strategic Growth Through the Talma Colombian Telematics proveo Partnership

“We need a partner who understands our strategy and is flexible and responsive to our needs. We decided to continue our proven partnership with proveo and believe that proveo will support us in our expansion in Colombia and beyond,”
— Gonzalo Aristizábal, CEO, Talma Colombia.

This Talma Colombian telematics proveo collaboration, first launched in 2019, has delivered improvements in maintenance coordination, asset tracking, and GSE (Ground Support Equipment) optimization.

“We selected proveo because of the system’s flexibility. It helped us improve process efficiency between operations and maintenance, reduce fleet size, lower capital investment, and improve service quality,”
— Henry Molano, CFO, Talma Colombia.

Operational Excellence with Telematics

Alejandro Molina, Commercial and Projects Manager at Talma, shared how telematics has transformed day-to-day operations:

“Our operations and maintenance teams now work seamlessly together. The real-time data and predictive analytics help us deliver safe and reliable service to our airline customers.”

The Talma Colombian telematics proveo platform enables:

• Ramp Handling: Real-time tracking for turnaround management and performance analytics.

• Maintenance: Engine-hour-based scheduling, predictive diagnostics, and integrated communication tools.

proveo’s Ongoing Commitment to Talma Colombian Success

“We’re pleased to continue our collaboration with Talma Colombia. Since 2019, our flexible telematics product and service model have delivered meaningful results. We’re excited to support Talma’s expansion into more airports,”
— Ursula Hess, Managing Director, proveo Telematics.

About Talma Colombia

With nearly 5,000 employees and one of Colombia’s most advanced Ground Support Equipment (GSE) fleets, Talma Colombia handles over 650 airline operations per day.

2024 in Numbers:

• 219,000+ flights served

• 19 million pieces of luggage connected

• 760,000+ PRM (Passengers with Reduced Mobility) assisted

Talma serves a wide range of top airlines, including Avianca, Jetsmart, Delta, Iberia, American Airlines, KLM, Air Canada, and more.

Looking for More Details on proveos solution?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates. Also check the article on Ground Handling International!

Welcome to the first installment of the proveo Infoman Series! In this recurring series, we’ll bring you fresh insights, updates, and detailed explorations of our Infoman solutions. In today’s post, we dive into the critical topic of secure communication, outlining how our advanced Infoman IoT device leverages TLS protocols to ensure that every data exchange in aviation telematics is secure and reliable. Read on to learn how our innovative approach lays the foundation for enhanced data privacy, regulatory compliance, and operational trust in the aviation and ground support sectors.

Our hardware device, the Infoman, is an advanced and secure aviation telematics solution specifically designed for IoT, GSE fleet management, and industrial applications. As the cornerstone of proveo’s telematics solutions, the Infoman combines cutting-edge technology with robust security features to meet the demands of the aviation industry. With support from our partnership with Lantronix, we deliver state-of-the-art hardware tailored for aviation telematics and ground support solutions.

Why Choose TLS?

Data Encryption: TLS encrypts all data transmitted between the Infoman device and its connected endpoints, such as cloud systems, servers, or other devices. This encryption safeguards against eavesdropping, man-in-the-middle attacks, and data theft during transit.

Authentication: Digital certificates enable mutual authentication between the Infoman device and its server counterparts. This guarantees that both the device and server are legitimate, preventing unauthorized access to critical networks.

Data Integrity: TLS ensures data integrity by verifying that transmitted data remains unaltered as it travels from the device to the endpoint.

Supported Protocols for Secure Aviation Telematics

Our hardware device supports TLS (1.3, 1.2), ensuring compliance with the latest aviation and industrial security standards.

Customer Benefits of Secure Aviation Telematics Solutions

Enhanced Security: Sensitive data such as fleet location, operational metrics, and other telemetry details are protected by advanced encryption. This is critical for sectors such as aviation and ground support, where data privacy and security are paramount.

Regulatory Compliance: TLS-enabled Infoman hardware supports compliance with regulations such as GDPR and HIPAA, which require stringent data security measures. This is particularly important in the aviation industry, where compliance with global standards is essential.

Improved Trust: Organizations using our hardware can confidently demonstrate secure data handling practices to customers and stakeholders, enhancing reputation and building trust.

Reduced Cyber Threat Risks: The Infoman’s security features mitigate risks such as data breaches, increasing operational reliability for GSE fleet management and secure aviation telematics solutions.

Future-Proof Telematics for Aviation

The Infoman is not only a secure and advanced telematics device but also a future-proof solution for the aviation industry. Its seamless integration capabilities, robust TLS features, and compliance with modern security standards make it ideal for today’s needs while ensuring scalability for future advancements. Designed to support long-term growth, the Infoman provides a reliable foundation for secure and efficient global operations in aviation telematics and GSE fleet management.

Learn more about how proveo stands out from standard fleet management systems on our dedicated comparison page.

Partnership with Lantronix

Through our partnership with Lantronix, proveo offers cutting-edge hardware solutions, such as the Infoman, designed to meet the stringent requirements of the aviation industry. Together, we deliver unparalleled GSE fleet management and secure aviation telematics solutions that ensure safety, reliability, and performance.

By leveraging the Infoman’s TLS capabilities and our strategic partnership with Lantronix, both proveo and its customers can achieve superior security, improved regulatory compliance, and a stronger position in the competitive aviation market.

We’re excited to share some fantastic software updates for GSE telematics as we close out the year! Here’s what’s new:

Updated Analytics Application:

We’ve given our analytics app a complete makeover, incorporating modern components and improved backend functionality. Along with new features, we’re introducing a roadmap filled with exciting updates you can look forward to in the coming months!

Map Application:

The Map app has been refreshed with a brand-new look and feel. We’ve also added powerful features to make navigation and monitoring easier and more intuitive.

Exciting Features in Alpha:

We’re making great progress with two exciting developments currently in first testings: the proveo Driver App and Advanced Functionality for GSE Pooling. Stay tuned for updates as these features continue to evolve!

What Does This Mean?

All upcoming features will be part of the new UI. This means that future change requests, new feature developments, and low-priority bug fixes will be available exclusively in the new UI. We encourage all users to make the switch and enjoy the improved experience!

What About the Old UI?

The old UI will remain accessible for now, and everything will continue to work as it has in the past. However, as part of our long-term plans, we may eventually phase it out to streamline maintenance efforts. Don’t worry—there’s no immediate change. For your convenience, we’ve added links in the new UI to help you switch back to the old version when needed.

Need Help?

Our User Guide is now fully accessible online and has been enhanced with graphics and videos to provide a more interactive learning experience. To access it, just click “Help Center” in the left-side navigation. Here’s what you’ll find:

• Basics

• The Analytics Application

• The Map Application

Be sure to explore the “Use Cases” section for practical tips, troubleshooting help, and examples of everyday scenarios to help you make the most of the platform.

Looking for More Details?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates.