News & Announcements

For over two decades, proveo has led the way in Fleet Management & Telematics for Ground Handling, thriving in the highly complex aviation sector. As a German company, we started our journey in one of the most challenging industries.  

Managing a fleet in the aviation industry is no easy task – from maintaining safety standards to optimizing turnaround times, ground handling teams face a mountain of challenges.  

Unlike traditional fleet management systems, proveo offers unique solutions tailored specifically for the aviation market. From seamless compliance with IATA IGOM standards to custom solutions tailored for ground handlers and airlines, our system can adapt to all kinds of use cases across industries. 

 

 

Challenges in Fleet Management & Telematics for Ground Handling – and How We Solve Them 

Choosing the right telematics system is crucial; it must be able to grow alongside your operational complexity and adapt to future requirements. Managing fleet operations means coordinating between multiple stakeholders, departments, different processes, vehicle types, and diverse needs—making the right choice in telematics solutions essential. The following challenges highlight why aviation-specific fleet management solutions are needed. 

 

1. Safety Compliance with IATA IGOM Standards

Safety is non-negotiable in aviation. Ground handlers must comply with rigorous safety standards to ensure consistent service across the globe. Our fleet management system helps to comply with the IATA Ground Operations Manual (IGOM), reducing risks of injuries and aircraft damage. By integrating IGOM standards into daily operations, our solution will be able to support procedures that enhance safety for all stakeholders. 

2. Turnaround Optimization for Better Performance

Delays can be costly for airlines, both financially and in passenger satisfaction. Our system helps track and analyze each stage of the turnaround involving Ground support equipment (GSE), allowing for better coordination and reduced delays, ultimately improving on-time departures.   

3. Advanced Solutions for Fleet Management & Telematics for Ground Handling

Avoiding vehicle downtime is crucial for uninterrupted airport operations. proveo’s telematics solution provides real-time insights into vehicle conditions and maintenance schedules. This proactive approach addresses potential issues before they become critical, minimizing disruptions and lowering maintenance costs. 

4. Reducing Airport Congestion

Busy airports often struggle with traffic flow and congestion, leading to potential delays and reduced efficiency. Optimizing asset distribution and routing is essential for reducing congestion, maintaining efficient ground operations, and ensuring on-time performance. By using data-driven asset allocation, our clients have reported smoother operations and reduced turnaround times, helping to keep passengers happy and flights on schedule. 

5. Optimizing Airline Customer Experience

Efficient ground operations have a direct impact on passenger satisfaction. Synchronizing luggage handling, catering, and refueling with flight schedules leads to seamless service. Satisfied passengers are more likely to return. proveo’s solution helps to combine all departments and helps to align and synchronize processes. 

6. Intelligent Decision Support and Trend Assessment

Data-driven decisions are key in aviation. Transforming raw data into actionable insights enables proactive management that helps reduce delays and avoid disruptions. Real-time data access allows operators to predict maintenance needs, track vehicle and drivers’ performance, and assess critical trends, empowering them to act ahead of potential issues and make informed decisions. 

 

Advanced Telematics Hardware for Reliable Fleet Management 

We partner with Lantronix, the world’s leading telematics hardware provider, whose premium device has seen over 1 million installations worldwide. This hardware is expandable and reliable, supporting add-ons like cameras, CAN interfaces, and RFID readers, which are essential for tracking assets beyond just vehicles, such as non-motorized equipment and indoor tracking. 

Why Does This Matter? The right telematic hardware provides not just reliability but also the flexibility and functionality required to address evolving aviation needs. The Lantronix device provides an initial strong base, fully integrated with our proveo system, and can expand to accommodate more complex requirements, ensuring long-term support and adaptability for demanding airport environments. 

A Unique Approach to Fleet & Asset Management 

Unlike competitors who offer “all-in-one” packages at a low price with limited functionality and insufficient support, our fleet telematics and hardware solutions are designed to last and adapt. Our approach rejects the one-size-fits-all mentality that limits flexibility and reliability. Instead, we work closely with our customers to solve complex, industry-specific problems in a way that leaves room for further growth and adaptability. 

Customized Solution for Complex Needs 

Our philosophy is simple: we do not offer a “standard product” because our customers’ needs are far from standard. We have spent the last 20 years building a backend system that prioritises flexibility and allows us to evolve with our customers’ needs, no matter how complex they become. This is what sets proveo apart from conventional fleet management solutions – solutions that cater to the masses without considering the specific, often intricate requirements of industries such as aviation. 

Want to know more about how proveo differs from the standard fleet products on the market?  Read more here or read the newest article in the GHI Magazine! 

The prior investors in Quantum Aviation Solutions announce their full focus on the GSE Telematics business selling the Quantum Baggage Management Solution.

 

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Frankfurt, Germany, September 27, 2024. The shareholders of Quantum Aviation Solutions Inc. a software company that offered two products for the aviation industry, Baggage Management Solutions and Telematics Solutions, announce the sale of the baggage management software keeping the telematics product.  John Collins, the majority investor says:

“The telematics market is a very exciting fast-growing market with enormous opportunities.  We decided to refocus the business exclusively on advancing our market presence with telematics solutions”.

In 2016 Quantum Aviation Solutions, Inc. acquired the German based company proveo GmbH. proveo is well known as a pioneer, being one of the first companies offering a telematics solution that was specialized in the aviation industry.

During the recent years and as part of the Quantum Aviation Solutions the former proveo telematics products have significantly expanded their functionality.  Many customers around the world have implemented the proveo technology, product and services are highly recognized in the market.

Going forward the name Quantum Aviation Solutions will remain with the BRS business while the telematics business will change the name back to proveo. proveo and Quantum Aviation Solution will continue to work very closely together delivering solutions to common customers.

“We are very excited about the growth and the increasing functional requirements in the telematics market which we can address with our highly configurable product.”

says Ursula Hess the Managing Director of the German business who is responsible for the telematics product suite.

“We are continuously expanding our product offerings to provide critical features to our aviation customers and also to our customers in other industries who have adopted our advanced solutions.” 

The company will continue its business uninterrupted under the name proveo.  It has announced that it will introduce new releases in the upcoming weeks which will include – among other things – specialty functionality for electrical vehicles, advanced support for vehicle pooling and state of the art data analysis using latest AI tools.

Read more Here!

We are happy to announce that Lantronix has been awarded for their FOX3 telematics gatewayfor the 2024 IoT Evolution Asset Tracking Award. This honor recognizes their exceptional contributions to the development of IoT technologies to improve asset tracking and security. Our joint case study was a significant contributor to why Lantronix was awarded this prize, and focused on how FOX3 units were employed in proveo systems found in airports around the world.

Our partnership with Lantronix has been key over the years, enabling us to integrate state-of-the-art telemetry solutions into our fleet management systems. With real-time data, increased operational efficiency and reduced costs, the FOX3 device enables us to provide unparalleled service to airline customers worldwide.
Our combined efforts in the aviation industry show how to provide solutions that lead the industry. Additionally, by working together, the aviation sector can effectively track its sustainability targets and improve the sustainability of airport operations.

Congratulations to Lantronix on this well-deserved recognition!

 

Read more about the award here.

Learn about our case study here.

proveo will provide a complete Fleet Management Solution to SAI, Servicios Aeroportuarios Integrados’s Motorized and Unmotorized Ground Handling Equipment in Colombia

Servicios Aeroportuarios Integrados Ground Handling (SAI) has awarded proveo with a contract to install proveo’s advanced fleet management solution on 400 motorized and 600 unmotorized assets of its fleet of ground support equipment at the Bogota Airport.

After testing the system in a Proof of Concept SAI selected proveo.

“Using the solution from proveo allows us to reduce our operational cost, increase safety and significantly improve the efficiency on the ramp. We were impressed by how flexible the proveo system is, and how adaptable to our specific business requirements. We consider this relationship with proveo as a close partnership and expect strong support from proveo for our planned growth in Colombia and Latin America” says Carlos Monzon, CEO of SAI.

SAI will benefit from the proveo’s product functionality that includes planning, scheduling, tracking and controlling all motorized and non-motorized equipment at the airport ramp. In addition, it provides detailed information on engine parameters supporting predictive maintenance and reducing costs, and engagement status supporting the operational processes at the ramp and significantly reducing cost. Henry Molano, Operations Director, comments on SAI’s objective: “We want to take care of our clients – their fleet, passengers and their luggage – with a punctual, safe and reliable service, making optimal use of our resources. We are implementing proveo in our largest station in this first stage, but our vision is to implement it in all the stations in which we operate, so that our customers are reassured that the equipment we use in their operations is ready and available to serve them, making decisions proactively in the face of eventualities. We believe that proveo is one of the enablers to do this”.

The system will be installed standalone initially quickly, followed by a second phase to integrate it with SAI’s backend systems, including Flight Information and Maintenance Support Systems. On its digital transformation plan, SAI relies on proveo to build its Operations Control Center (CCO) that will allow SAI to predict operation and equipment probabilities, so the Operations team can make the best choices, and react better and faster when a customer needs it. All of this is part of the plan to become the most reliable and trustable handler for all clients.

“We are very pleased to support SAI in its planned growth by bringing our extensive experience from similar projects to SAI in Bogota. Our adjustability to customer processes and our simple integration capabilities will be key success factors for this installation” states Ursula Hess, Managing Director of proveo, the business unit for proveo’s GSE solutions.

 

Servicios Aeroportuarios Integrados Ground Handling (SAI) is a Colombian company, with more than 30 years of experience in Ground Solutions Services, Customer Service and Operational Dispatch. SAI provides its services in seven cities across Colombia: Bogotá, Medellín, Cali, Cartagena, Armenia, Corozal, and Pereira. Since November 1st, SAI became part of the Avianca Holdings group and its expansion plan will lead to expand its operation in other cities of Colombia and Latin America. SAI attends all types or Aircraft and amongst its customers are Colombian Airlines: Avianca, Viva Colombia and International Airlines such as: Delta, Iberia, American Airlines, Spirit, KLM, Air Canada, Air Transat, Aerolineas Argentinas, Aeromexico, and others. With one of the most modern and robust Ground Support Equipment Fleet and almost 3.000 employees, SAI serves more than 300 airline operations a day, becoming one of the biggest handlers in Colombia. In terms of operations, in 2018 SAI attended more than 80.000 flights, connected 7 Million pieces of luggage and helped transport more than 155.000 passengers with reduced mobility.

proveo’s GSE fleet management solution is already installed at 10 different stations in South American, airports are live already for many years, 3 stations have test installation and one major rollout just started.

LATAM has installed our system in Sao Paulo and Rio de Janeiro for over 4 years ago.

Talma in Lima, Peru manages over 250 vehicles with the proveo EFM solution. The solution is tightly integrated with the back-office IT systems from Talma.

LASA currently operates in 3 airports: Medellin, Cali, Bogota. For customers like LASA we offer a multitenant solution allowing central management and local control. This feature will be even more important to Talma and LASA as both companies have announced to merge. The proveo solution can now combine bother operations easily without complex data transitions.

SAI in Bogota is currently reviewing our solution for installation at all their stations in Bogota.

All our customers report significant benefits they experience with our system already shortly after the installation is completed.

Contact info@quantum.aero to get more information.