Fleet Management Solutions for GSE & Assets

Optimize your operations with our advanced GSE fleet management and telematics solutions.

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About proveo

At proveo, we believe optimizing operations below the wing enhances experiences above the wing. Since airport systems have become more complex, we provide real-time, integrated solutions to simplify operations. Therefore, our GSE fleet management technology connects you to what matters most, ensuring operational excellence.

Flexible Solutions

We offer solutions below the wing

Baggage

From baggage reconciliation (BRS) to baggage management (BMS)

Fleet Management

Manage motorized or non-motorized fleet

Our Latest Blog Posts

Welcome to the first installment of the proveo Infoman Series! In this recurring series, we’ll bring you fresh insights, updates, and detailed explorations of our Infoman solutions. In today’s post, we dive into the critical topic of secure communication, outlining how our advanced Infoman IoT device leverages TLS protocols to ensure that every data exchange in aviation telematics is secure and reliable. Read on to learn how our innovative approach lays the foundation for enhanced data privacy, regulatory compliance, and operational trust in the aviation and ground support sectors.


Our hardware device, the Infoman, is an advanced and secure aviation telematics solution specifically designed for IoT, GSE fleet management, and industrial applications. As the cornerstone of proveo’s telematics solutions, the Infoman combines cutting-edge technology with robust security features to meet the demands of the aviation industry. With support from our partnership with Lantronix, we deliver state-of-the-art hardware tailored for aviation telematics and ground support solutions.

Infoman with TLS Secure communication

Why Choose TLS?

Data Encryption: TLS encrypts all data transmitted between the Infoman device and its connected endpoints, such as cloud systems, servers, or other devices. This encryption safeguards against eavesdropping, man-in-the-middle attacks, and data theft during transit.

Authentication: Digital certificates enable mutual authentication between the Infoman device and its server counterparts. This guarantees that both the device and server are legitimate, preventing unauthorized access to critical networks.

Data Integrity: TLS ensures data integrity by verifying that transmitted data remains unaltered as it travels from the device to the endpoint.

Supported Protocols for Secure Aviation Telematics

Our hardware device supports TLS (1.3, 1.2), ensuring compliance with the latest aviation and industrial security standards.

Customer Benefits of Secure Aviation Telematics Solutions

Enhanced Security: Sensitive data such as fleet location, operational metrics, and other telemetry details are protected by advanced encryption. This is critical for sectors such as aviation and ground support, where data privacy and security are paramount.

Regulatory Compliance: TLS-enabled Infoman hardware supports compliance with regulations such as GDPR and HIPAA, which require stringent data security measures. This is particularly important in the aviation industry, where compliance with global standards is essential.

Improved Trust: Organizations using our hardware can confidently demonstrate secure data handling practices to customers and stakeholders, enhancing reputation and building trust.

Reduced Cyber Threat Risks: The Infoman’s security features mitigate risks such as data breaches, increasing operational reliability for GSE fleet management and secure aviation telematics solutions.

Infoman telematics device for aviation telematics solutions

Future-Proof Telematics for Aviation

The Infoman is not only a secure and advanced telematics device but also a future-proof solution for the aviation industry. Its seamless integration capabilities, robust TLS features, and compliance with modern security standards make it ideal for today’s needs while ensuring scalability for future advancements. Designed to support long-term growth, the Infoman provides a reliable foundation for secure and efficient global operations in aviation telematics and GSE fleet management.

Learn more about how proveo stands out from standard fleet management systems on our dedicated comparison page.

Partnership with Lantronix

Through our partnership with Lantronix, proveo offers cutting-edge hardware solutions, such as the Infoman, designed to meet the stringent requirements of the aviation industry. Together, we deliver unparalleled GSE fleet management and secure aviation telematics solutions that ensure safety, reliability, and performance.

By leveraging the Infoman’s TLS capabilities and our strategic partnership with Lantronix, both proveo and its customers can achieve superior security, improved regulatory compliance, and a stronger position in the competitive aviation market.

We’re excited to share some fantastic software updates for GSE telematics as we close out the year! Here’s what’s new:

Updated Analytics Application:

We’ve given our analytics app a complete makeover, incorporating modern components and improved backend functionality. Along with new features, we’re introducing a roadmap filled with exciting updates you can look forward to in the coming months!

Map Application:

The Map app has been refreshed with a brand-new look and feel. We’ve also added powerful features to make navigation and monitoring easier and more intuitive.

Exciting Features in Alpha:

We’re making great progress with two exciting developments currently in first testings: the proveo Driver App and Advanced Functionality for GSE Pooling. Stay tuned for updates as these features continue to evolve!

What Does This Mean?

All upcoming features will be part of the new UI. This means that future change requests, new feature developments, and low-priority bug fixes will be available exclusively in the new UI. We encourage all users to make the switch and enjoy the improved experience!

What About the Old UI?

The old UI will remain accessible for now, and everything will continue to work as it has in the past. However, as part of our long-term plans, we may eventually phase it out to streamline maintenance efforts. Don’t worry—there’s no immediate change. For your convenience, we’ve added links in the new UI to help you switch back to the old version when needed.

Need Help?

Our User Guide is now fully accessible online and has been enhanced with graphics and videos to provide a more interactive learning experience. To access it, just click “Help Center” in the left-side navigation. Here’s what you’ll find:

  • Basics

  • The Analytics Application

  • The Map Application

Be sure to explore the “Use Cases” section for practical tips, troubleshooting help, and examples of everyday scenarios to help you make the most of the platform.

Looking for More Details?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates.

For over two decades, proveo has led the way in Fleet Management & Telematics for Ground Handling, thriving in the highly complex aviation sector. As a German company, we started our journey in one of the most challenging industries.  

Managing a fleet in the aviation industry is no easy task – from maintaining safety standards to optimizing turnaround times, ground handling teams face a mountain of challenges.  

Unlike traditional fleet management systems, proveo offers unique solutions tailored specifically for the aviation market. From seamless compliance with IATA IGOM standards to custom solutions tailored for ground handlers and airlines, our system can adapt to all kinds of use cases across industries. 

 

Traditional and proveos solution compare

 

Challenges in Fleet Management & Telematics for Ground Handling – and How We Solve Them 

Choosing the right telematics system is crucial; it must be able to grow alongside your operational complexity and adapt to future requirements. Managing fleet operations means coordinating between multiple stakeholders, departments, different processes, vehicle types, and diverse needs—making the right choice in telematics solutions essential. The following challenges highlight why aviation-specific fleet management solutions are needed. 

 challanges in aviation fleet management

1. Safety Compliance with IATA IGOM Standards

Safety is non-negotiable in aviation. Ground handlers must comply with rigorous safety standards to ensure consistent service across the globe. Our fleet management system helps to comply with the IATA Ground Operations Manual (IGOM), reducing risks of injuries and aircraft damage. By integrating IGOM standards into daily operations, our solution will be able to support procedures that enhance safety for all stakeholders. 

2. Turnaround Optimization for Better Performance

Delays can be costly for airlines, both financially and in passenger satisfaction. Our system helps track and analyze each stage of the turnaround involving Ground support equipment (GSE), allowing for better coordination and reduced delays, ultimately improving on-time departures.   

3. Advanced Solutions for Fleet Management & Telematics for Ground Handling

Avoiding vehicle downtime is crucial for uninterrupted airport operations. proveo’s telematics solution provides real-time insights into vehicle conditions and maintenance schedules. This proactive approach addresses potential issues before they become critical, minimizing disruptions and lowering maintenance costs. 

4. Reducing Airport Congestion

Busy airports often struggle with traffic flow and congestion, leading to potential delays and reduced efficiency. Optimizing asset distribution and routing is essential for reducing congestion, maintaining efficient ground operations, and ensuring on-time performance. By using data-driven asset allocation, our clients have reported smoother operations and reduced turnaround times, helping to keep passengers happy and flights on schedule. 

5. Optimizing Airline Customer Experience

Efficient ground operations have a direct impact on passenger satisfaction. Synchronizing luggage handling, catering, and refueling with flight schedules leads to seamless service. Satisfied passengers are more likely to return. proveo’s solution helps to combine all departments and helps to align and synchronize processes. 

6. Intelligent Decision Support and Trend Assessment

Data-driven decisions are key in aviation. Transforming raw data into actionable insights enables proactive management that helps reduce delays and avoid disruptions. Real-time data access allows operators to predict maintenance needs, track vehicle and drivers’ performance, and assess critical trends, empowering them to act ahead of potential issues and make informed decisions. 

 

Advanced Telematics Hardware for Reliable Fleet Management 

We partner with Lantronix, the world’s leading telematics hardware provider, whose premium device has seen over 1 million installations worldwide. This hardware is expandable and reliable, supporting add-ons like cameras, CAN interfaces, and RFID readers, which are essential for tracking assets beyond just vehicles, such as non-motorized equipment and indoor tracking. 

Why Does This Matter? The right telematic hardware provides not just reliability but also the flexibility and functionality required to address evolving aviation needs. The Lantronix device provides an initial strong base, fully integrated with our proveo system, and can expand to accommodate more complex requirements, ensuring long-term support and adaptability for demanding airport environments. 

IOT Award Banner Lantronix and proveo

A Unique Approach to Fleet & Asset Management 

Unlike competitors who offer “all-in-one” packages at a low price with limited functionality and insufficient support, our fleet telematics and hardware solutions are designed to last and adapt. Our approach rejects the one-size-fits-all mentality that limits flexibility and reliability. Instead, we work closely with our customers to solve complex, industry-specific problems in a way that leaves room for further growth and adaptability. 

Customized Solution for Complex Needs 

Our philosophy is simple: we do not offer a “standard product” because our customers’ needs are far from standard. We have spent the last 20 years building a backend system that prioritises flexibility and allows us to evolve with our customers’ needs, no matter how complex they become. This is what sets proveo apart from conventional fleet management solutions – solutions that cater to the masses without considering the specific, often intricate requirements of industries such as aviation. 

Want to know more about how proveo differs from the standard fleet products on the market?  Read more here or read the newest article in the GHI Magazine

Explore proveo's Global Footprint

Experience our worldwide presence and proven track record in delivering innovative GSE telematics and fleet management solutions for aviation leaders. Consequently, your business benefits from unmatched expertise.

Offices & Representatives Around the World

Journey of our Success

Journey of our Success

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Tailored solution for

Airports

Airlines

Ground Handlers

Cargo Handlers

Fleet Manufacturing

Answers to the frequently asked questions.

Still have questions?

For assistance, please visit our Contact Us page.

We prioritise data security by using advanced encryption and continuous monitoring to protect all aviation software solutions.

proveo maintains its industry-leading status by continually updating our systems to meet the latest standards (e.g. IATA IGOM) . Our proactive involvement with key regulatory bodies and flexible approach allows us to implement adaptable solutions that easily integrate with current and evolving industry requirements.

We excel at providing customisable and scalable solutions that integrate seamlessly with existing systems. proveo’s commitment to innovation and customer service ensures that customers receive the most advanced and effective solutions available.

proveo is committed to sustainability by providing technologies that monitor and suggest optimisations to reduce emissions and help our customers achieve their net-zero goals. Our green solutions are designed to improve operational efficiency while minimising environmental impact.