Navigating the complex world of fleet and asset management with flexibility and expertise

For over two decades, proveo has led the way in Fleet Management & Telematics for Ground Handling, thriving in the highly complex aviation sector. As a German company, we started our journey in one of the most challenging industries.  

Managing a fleet in the aviation industry is no easy task – from maintaining safety standards to optimizing turnaround times, ground handling teams face a mountain of challenges.  

Unlike traditional fleet management systems, proveo offers unique solutions tailored specifically for the aviation market. From seamless compliance with IATA IGOM standards to custom solutions tailored for ground handlers and airlines, our system can adapt to all kinds of use cases across industries. 

 

Traditional and proveos solution compare

 

Challenges in Fleet Management & Telematics for Ground Handling – and How We Solve Them 

Choosing the right telematics system is crucial; it must be able to grow alongside your operational complexity and adapt to future requirements. Managing fleet operations means coordinating between multiple stakeholders, departments, different processes, vehicle types, and diverse needs—making the right choice in telematics solutions essential. The following challenges highlight why aviation-specific fleet management solutions are needed. 

 challanges in aviation fleet management

1. Safety Compliance with IATA IGOM Standards

Safety is non-negotiable in aviation. Ground handlers must comply with rigorous safety standards to ensure consistent service across the globe. Our fleet management system helps to comply with the IATA Ground Operations Manual (IGOM), reducing risks of injuries and aircraft damage. By integrating IGOM standards into daily operations, our solution will be able to support procedures that enhance safety for all stakeholders. 

2. Turnaround Optimization for Better Performance

Delays can be costly for airlines, both financially and in passenger satisfaction. Our system helps track and analyze each stage of the turnaround involving Ground support equipment (GSE), allowing for better coordination and reduced delays, ultimately improving on-time departures.   

3. Advanced Solutions for Fleet Management & Telematics for Ground Handling

Avoiding vehicle downtime is crucial for uninterrupted airport operations. proveo’s telematics solution provides real-time insights into vehicle conditions and maintenance schedules. This proactive approach addresses potential issues before they become critical, minimizing disruptions and lowering maintenance costs. 

4. Reducing Airport Congestion

Busy airports often struggle with traffic flow and congestion, leading to potential delays and reduced efficiency. Optimizing asset distribution and routing is essential for reducing congestion, maintaining efficient ground operations, and ensuring on-time performance. By using data-driven asset allocation, our clients have reported smoother operations and reduced turnaround times, helping to keep passengers happy and flights on schedule. 

5. Optimizing Airline Customer Experience

Efficient ground operations have a direct impact on passenger satisfaction. Synchronizing luggage handling, catering, and refueling with flight schedules leads to seamless service. Satisfied passengers are more likely to return. proveo’s solution helps to combine all departments and helps to align and synchronize processes. 

6. Intelligent Decision Support and Trend Assessment

Data-driven decisions are key in aviation. Transforming raw data into actionable insights enables proactive management that helps reduce delays and avoid disruptions. Real-time data access allows operators to predict maintenance needs, track vehicle and drivers’ performance, and assess critical trends, empowering them to act ahead of potential issues and make informed decisions. 

 

Advanced Telematics Hardware for Reliable Fleet Management 

We partner with Lantronix, the world’s leading telematics hardware provider, whose premium device has seen over 1 million installations worldwide. This hardware is expandable and reliable, supporting add-ons like cameras, CAN interfaces, and RFID readers, which are essential for tracking assets beyond just vehicles, such as non-motorized equipment and indoor tracking. 

Why Does This Matter? The right telematic hardware provides not just reliability but also the flexibility and functionality required to address evolving aviation needs. The Lantronix device provides an initial strong base, fully integrated with our proveo system, and can expand to accommodate more complex requirements, ensuring long-term support and adaptability for demanding airport environments. 

IOT Award Banner Lantronix and proveo

A Unique Approach to Fleet & Asset Management 

Unlike competitors who offer “all-in-one” packages at a low price with limited functionality and insufficient support, our fleet telematics and hardware solutions are designed to last and adapt. Our approach rejects the one-size-fits-all mentality that limits flexibility and reliability. Instead, we work closely with our customers to solve complex, industry-specific problems in a way that leaves room for further growth and adaptability. 

Customized Solution for Complex Needs 

Our philosophy is simple: we do not offer a “standard product” because our customers’ needs are far from standard. We have spent the last 20 years building a backend system that prioritises flexibility and allows us to evolve with our customers’ needs, no matter how complex they become. This is what sets proveo apart from conventional fleet management solutions – solutions that cater to the masses without considering the specific, often intricate requirements of industries such as aviation. 

Want to know more about how proveo differs from the standard fleet products on the market?  Read more here or read the newest article in the GHI Magazine

About proveo

proveo was founded in 2002 in Germany and was a pioneer in telematics solutions for the aviation industry.  In 2016 the company got acquired by Quantum Aviation Solutions.  After selling the baggage management solution the company changes its name back to proveo.  Its’ headquarter is in Frankfurt, Germany.

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Airports face increasing challenges with growing numbers of travelers, limited room to grow, shorter and shorter turnaround times and congestions at the ramp. Dozens of airlines, ground handlers, and service providers operate side by side, all depending on Ground Support Equipment (GSE) to keep aircraft on schedule. A need to reduce the CO2 imprint is another priority most airports are aiming to address.

Traditionally, each ground handler maintains a GSE fleet large enough to cover peak times. This approach often leads to overcrowded aprons, underutilized equipment, and higher operational costs. To keep the operation safe and increase efficiency with lower number of GSE while maximizing on time departures many airports consider a change in operation which has emerged in recent years: GSE pooling and sharing.

What is GSE Pooling?

Pooling means that instead of each ground handler owning a separate fleet, GSE is shared across multiple handlers or departments at the airport. Equipment is made available to whoever needs it, whenever they need it. This ensures fewer vehicles are required overall, while still meeting demand during peak operations. The results: fewer pieces of equipment cluttering the ramp, improved safety, reduced costs, and a clear step toward sustainability, especially when combined with electric GSE.

Why Airports and Ground Handlers Benefit

  • Efficiency: Shared fleets reduce idle time and improve utilization.

  • Cost savings: Lower investment in equipment and maintenance.

  • Safety: Less congestion on the apron means fewer incidents.

  • Sustainability: Easier transition to electric GSE when equipment is centrally managed.

  • Flexibility: Units can be dynamically allocated based on flight schedules, shifts, or terminal demand.

Pooling transforms GSE from individual assets into shared infrastructure that benefits the entire airport community.

Benefits of GSE Pooling

How proveo Makes GSE Pooling Work

Pooling sounds simple in theory, but managing it in practice requires smart technology. This is where proveo’s telematics solution comes in. Our system is designed specifically for the challenges of dynamic, multi-tenant environments like airports.

Here’s how we help:

Features proveo supports with the GSE Pooling option

Flexible Assignments

With proveo, equipment can be reserved for a single operator, an entire team, or even across multiple ground handlers. Reservations can be time-based, ensuring the right people have access to the right equipment exactly when needed.

Mobile Integration

Operators receive notifications on their mobile devices about upcoming assignments and, if required, detailed task information. This removes uncertainty and keeps everyone aligned with the operational plan.

RMS and Rostering Integration

Our solution can be integrated with existing Resource Management Systems (RMS) and rostering applications. Licenses can be handled directly by proveo or externally managed, giving airports and ground handlers full flexibility.

Built-In Fallbacks

We understand operations never stop. proveo implements clever fallback solutions so that equipment access is always guaranteed. For example, mechanics or safety managers can be granted priority access at any time, and maintenance status is automatically considered in the pooling logic.

Real-Time Visibility

Our telematics hardware provides live data on location, usage, and condition of each GSE unit. Managers can see which units are active, reserved, or in maintenance, and adjust pooling rules dynamically based on actual demand.

The Future of Airport Operations

GSE pooling is no longer just a concept. It is becoming a global trend, and airports adopting it are already reaping the benefits. With proveo, pooling is not only possible but also simple, reliable, and scalable.

By combining advanced telematics, smart reservations, and seamless integration with airport systems, we provide the technology that makes pooling practical. For airports and ground handlers, this means higher efficiency, lower costs, and smoother operations.

Pooling is the future of GSE management. At proveo, we are ready to help airports and handlers take the next step. Contact us for more information!

Talma Colombian Telematics proveo Partnership Expands Nationwide

Talma Colombia, a leading ground support services company, has officially extended its Talma Colombian telematics proveo partnership, expanding telematics installations to additional airports across the country.

Formerly known as LASA La Sociedad de Apoyo Aeronáutico and SAI (Servicios Aeroportuarios Integrados), Talma Colombia continues to invest in digital transformation through proveo (formerly Quantum Aviation Solutions).

With more than 30 years of experience in operational dispatch, customer service, and ground handling, Talma Colombian operations now benefit from an advanced telematics solution by proveo—enhancing efficiency across 19 cities.

Strategic Growth Through the Talma Colombian Telematics proveo Partnership

“We need a partner who understands our strategy and is flexible and responsive to our needs. We decided to continue our proven partnership with proveo and believe that proveo will support us in our expansion in Colombia and beyond,”
Gonzalo Aristizábal, CEO, Talma Colombia.

This Talma Colombian telematics proveo collaboration, first launched in 2019, has delivered improvements in maintenance coordination, asset tracking, and GSE (Ground Support Equipment) optimization.

“We selected proveo because of the system’s flexibility. It helped us improve process efficiency between operations and maintenance, reduce fleet size, lower capital investment, and improve service quality,”
Henry Molano, CFO, Talma Colombia.

Operational Excellence with Telematics

Alejandro Molina, Commercial and Projects Manager at Talma, shared how telematics has transformed day-to-day operations:

“Our operations and maintenance teams now work seamlessly together. The real-time data and predictive analytics help us deliver safe and reliable service to our airline customers.”

The Talma Colombian telematics proveo platform enables:

  • Ramp Handling: Real-time tracking for turnaround management and performance analytics.

  • Maintenance: Engine-hour-based scheduling, predictive diagnostics, and integrated communication tools.

proveo’s Ongoing Commitment to Talma Colombian Success

“We’re pleased to continue our collaboration with Talma Colombia. Since 2019, our flexible telematics product and service model have delivered meaningful results. We’re excited to support Talma’s expansion into more airports,”
Ursula Hess, Managing Director, proveo Telematics.

About Talma Colombia

With nearly 5,000 employees and one of Colombia’s most advanced Ground Support Equipment (GSE) fleets, Talma Colombia handles over 650 airline operations per day.

2024 in Numbers:

  • 219,000+ flights served

  • 19 million pieces of luggage connected

  • 760,000+ PRM (Passengers with Reduced Mobility) assisted

Talma serves a wide range of top airlines, including Avianca, Jetsmart, Delta, Iberia, American Airlines, KLM, Air Canada, and more.

Looking for More Details on proveos solution?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates. Also check the article on Ground Handling International!