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GSE Pooling Manager Ground Handler

GSE Pooling Manager – A New Role for the Modern Airport

Airports around the world are changing how they manage Ground Support Equipment (GSE). With the rise of shared and pooled GSE fleets, a new role might emerge the GSE Pooling Manager.

This role is becoming essential wherever multiple ground handlers share one fleet. The Pooling Manager ensures that every tug, belt loader, or GPU is in the right place, at the right time, for the right team.

What Does a Pooling Manager Do?

The GSE Pooling Manager acts as the central coordinator between ground handlers, maintenance, and airport operations. They oversee the shared fleet, define the number of GSE units needed in each area, and make sure all stakeholders have the resources they require to keep flights on schedule.

For example, if several ground handlers operate in the same terminal, the Pooling Manager uses real-time data to assign GSE to each team while preventing overlaps or shortages. They can also block access to certain assets when they are reserved or under maintenance, keeping operations organized and efficient.

How proveo Supports the Pooling Manager

At proveo, we developed our system specifically to empower Pooling Managers with complete visibility and control.

  • Airport-wide overview: The Pooling Manager can see all areas of operation, monitor GSE locations, and instantly identify if an area is short on equipment.

  • Shift-based planning: Define how many GSE units are needed per shift and let the system track availability automatically.

  • Stakeholder assignment: Assign ground handlers or teams to specific vehicles or GSE groups, ensuring only authorized operators can access them.

  • Centralized alerts: Receive notifications when a GSE is removed from a designated area or when a new vehicle request is made.

  • Intelligent redistribution: proveo analyzes fleet activity and suggests how to strategically move equipment to balance the operation across the airport.

GSE Pooling Manager Map

Smart Integration with the proveo Driver App

On the proveo Driver App, operators instantly see which GSE are available to them. The app helps avoid conflicts by showing whether an asset is currently free, already assigned to another team, or scheduled for upcoming use. This keeps the ramp organized and prevents downtime. It also allows operators to request additional assets for a specific time and location. This request will be sent directly to the pooling manager, who can then make the right decision.

 GSE Pooling Manager How it works

Always Connected, Always Informed

The Pooling Manager dashboard consolidates everything in one place: equipment status, maintenance schedules, and real-time conditions. If a GSE goes out of service unexpectedly, or a unit needs repair, the system updates automatically, so decisions can be made fast and confidently.

With proveo, the Pooling Manager finally has one source of truth for all airport GSE operations.

For more information, contact the proveo team and schedule a live online demonstration to see how the Pooling Manager can optimize your airport operations.

proveo and Alps Alpine Form Strategic Aviation Telematics Partnership

proveo Telematics, a market leader for telematics software in aviation, and Alps Alpine a global provider for asset tracking and mobility solutions form a strategic partnership in the aviation segment.

Alps Alpine is a global market leader in the electronic industry offering sensors, components, modules and systems. In its broad product portfolio, Alps Alpine offers tracking devices that provide valuable data and insights for companies needing to monitor any kind of asset.  Especially in the aviation industry AlpsAlpine trackers can be used to track dollies, trollies, towbars, wheelchairs and other valuable assets.

proveo Telematics is a market leading software company delivering highly flexible and specialized telematics solutions for the aviation industry since 2003. During the last year, proveo has added many new solutions integrating market leading telematics hardware and adding many new capabilities in its software.

proveo and AlpsAlpine are combining their offerings to deliver an integrated system to the aviation industry. 

“Our customers are looking for a solution that offers tracking of non-motorized assets anywhere at the airport: outdoor and indoor. To address this requirement, we were looking for a tracking device that combines accurate position and low power consumption with global communication capabilities and found Alps Alpine to be the best partner.  Integrating the Alps Alpine trackers we benefit from their innovative technology and their global communication network.  We are very excited about this partnership.”

— Ursula Hess, Managing Director, proveo Telematics.  

“We provide the aviation industry with a unified system by combining our tracking solution with proveo’s powerful telematics system. This cooperation delivers a single, intuitive real-time platform for managing all asset types—motorized (telematics) and non-motorized (battery powered trackers). We were impressed by the broad functional spectrum and the intuitive, easy to use telematics system proveo offers. Together, we can address the different use cases of diverse stakeholders across the airport environment”,

— Marcello Milli, Head of Sales for Asset & Mobility Solutions, Alps Alpine.

 

Alps Alpine

The ALPS ALPINE Group is a leading global manufacturer of high-quality electronics across several industries. With around 30,000 employees, 30 production plants, 26 engineering locations and 83 sales offices worldwide, ALPS ALPINE achieved around USD 8.0 billion revenue in the past financial year.
In 2017, ALPS ALPINE Europe launched its asset tracking solution and by 2025 it had supplied over 2 million trackers, making it the largest LPWAN deployment of asset trackers to date in Europe.

We’re shaping a future where technology extends your senses. An asset tracker may seem ordinary, but with features like orientation detection or theft recognition, it becomes invaluable. Trackers let you see where things are, expanding your vision. Added sensors let you feel remotely by monitoring temperature, shock, and more.

Every day, we strive to create technology that matters—unique, sustainable, and impactful. Through passion and innovation, we make the invisible visible and the distant tangible.

GSE Pooling and Sharing in Airport Environments – How Proveo’s Telematics Solution Helps

Airports face increasing challenges with growing numbers of travelers, limited room to grow, shorter and shorter turnaround times and congestions at the ramp. Dozens of airlines, ground handlers, and service providers operate side by side, all depending on Ground Support Equipment (GSE) to keep aircraft on schedule. A need to reduce the CO2 imprint is another priority most airports are aiming to address.

Traditionally, each ground handler maintains a GSE fleet large enough to cover peak times. This approach often leads to overcrowded aprons, underutilized equipment, and higher operational costs. To keep the operation safe and increase efficiency with lower number of GSE while maximizing on time departures many airports consider a change in operation which has emerged in recent years: GSE pooling and sharing.

What is GSE Pooling?

Pooling means that instead of each ground handler owning a separate fleet, GSE is shared across multiple handlers or departments at the airport. Equipment is made available to whoever needs it, whenever they need it. This ensures fewer vehicles are required overall, while still meeting demand during peak operations. The results: fewer pieces of equipment cluttering the ramp, improved safety, reduced costs, and a clear step toward sustainability, especially when combined with electric GSE.

Why Airports and Ground Handlers Benefit

  • Efficiency: Shared fleets reduce idle time and improve utilization.

  • Cost savings: Lower investment in equipment and maintenance.

  • Safety: Less congestion on the apron means fewer incidents.

  • Sustainability: Easier transition to electric GSE when equipment is centrally managed.

  • Flexibility: Units can be dynamically allocated based on flight schedules, shifts, or terminal demand.

Pooling transforms GSE from individual assets into shared infrastructure that benefits the entire airport community.

Benefits of GSE Pooling

How proveo Makes GSE Pooling Work

Pooling sounds simple in theory, but managing it in practice requires smart technology. This is where proveo’s telematics solution comes in. Our system is designed specifically for the challenges of dynamic, multi-tenant environments like airports.

Here’s how we help:

Features proveo supports with the GSE Pooling option

Flexible Assignments

With proveo, equipment can be reserved for a single operator, an entire team, or even across multiple ground handlers. Reservations can be time-based, ensuring the right people have access to the right equipment exactly when needed.

Mobile Integration

Operators receive notifications on their mobile devices about upcoming assignments and, if required, detailed task information. This removes uncertainty and keeps everyone aligned with the operational plan.

RMS and Rostering Integration

Our solution can be integrated with existing Resource Management Systems (RMS) and rostering applications. Licenses can be handled directly by proveo or externally managed, giving airports and ground handlers full flexibility.

Built-In Fallbacks

We understand operations never stop. proveo implements clever fallback solutions so that equipment access is always guaranteed. For example, mechanics or safety managers can be granted priority access at any time, and maintenance status is automatically considered in the pooling logic.

Real-Time Visibility

Our telematics hardware provides live data on location, usage, and condition of each GSE unit. Managers can see which units are active, reserved, or in maintenance, and adjust pooling rules dynamically based on actual demand.

The Future of Airport Operations

GSE pooling is no longer just a concept. It is becoming a global trend, and airports adopting it are already reaping the benefits. With proveo, pooling is not only possible but also simple, reliable, and scalable.

By combining advanced telematics, smart reservations, and seamless integration with airport systems, we provide the technology that makes pooling practical. For airports and ground handlers, this means higher efficiency, lower costs, and smoother operations.

Pooling is the future of GSE management. At proveo, we are ready to help airports and handlers take the next step. Contact us for more information!

Talma Colombia and proveo extend airport telematics partnership

Talma Colombia Expands Telematics Partnership with proveo

Talma Colombian Telematics proveo Partnership Expands Nationwide

Talma Colombia, a leading ground support services company, has officially extended its Talma Colombian telematics proveo partnership, expanding telematics installations to additional airports across the country.

Formerly known as LASA La Sociedad de Apoyo Aeronáutico and SAI (Servicios Aeroportuarios Integrados), Talma Colombia continues to invest in digital transformation through proveo (formerly Quantum Aviation Solutions).

With more than 30 years of experience in operational dispatch, customer service, and ground handling, Talma Colombian operations now benefit from an advanced telematics solution by proveo—enhancing efficiency across 19 cities.

Strategic Growth Through the Talma Colombian Telematics proveo Partnership

“We need a partner who understands our strategy and is flexible and responsive to our needs. We decided to continue our proven partnership with proveo and believe that proveo will support us in our expansion in Colombia and beyond,”
— Gonzalo Aristizábal, CEO, Talma Colombia.

This Talma Colombian telematics proveo collaboration, first launched in 2019, has delivered improvements in maintenance coordination, asset tracking, and GSE (Ground Support Equipment) optimization.

“We selected proveo because of the system’s flexibility. It helped us improve process efficiency between operations and maintenance, reduce fleet size, lower capital investment, and improve service quality,”
— Henry Molano, CFO, Talma Colombia.

Operational Excellence with Telematics

Alejandro Molina, Commercial and Projects Manager at Talma, shared how telematics has transformed day-to-day operations:

“Our operations and maintenance teams now work seamlessly together. The real-time data and predictive analytics help us deliver safe and reliable service to our airline customers.”

The Talma Colombian telematics proveo platform enables:

  • Ramp Handling: Real-time tracking for turnaround management and performance analytics.

  • Maintenance: Engine-hour-based scheduling, predictive diagnostics, and integrated communication tools.

proveo’s Ongoing Commitment to Talma Colombian Success

“We’re pleased to continue our collaboration with Talma Colombia. Since 2019, our flexible telematics product and service model have delivered meaningful results. We’re excited to support Talma’s expansion into more airports,”
— Ursula Hess, Managing Director, proveo Telematics.

About Talma Colombia

With nearly 5,000 employees and one of Colombia’s most advanced Ground Support Equipment (GSE) fleets, Talma Colombia handles over 650 airline operations per day.

2024 in Numbers:

  • 219,000+ flights served

  • 19 million pieces of luggage connected

  • 760,000+ PRM (Passengers with Reduced Mobility) assisted

Talma serves a wide range of top airlines, including Avianca, Jetsmart, Delta, Iberia, American Airlines, KLM, Air Canada, and more.

Looking for More Details on proveos solution?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates. Also check the article on Ground Handling International!

Secure Aviation Telematics IoT Board

Infoman Insights: A Deep Dive into Secure Communications – Introducing Part 1 of Our Infoman Series

Welcome to the first installment of the proveo Infoman Series! In this recurring series, we’ll bring you fresh insights, updates, and detailed explorations of our Infoman solutions. In today’s post, we dive into the critical topic of secure communication, outlining how our advanced Infoman IoT device leverages TLS protocols to ensure that every data exchange in aviation telematics is secure and reliable. Read on to learn how our innovative approach lays the foundation for enhanced data privacy, regulatory compliance, and operational trust in the aviation and ground support sectors.

Our hardware device, the Infoman, is an advanced and secure aviation telematics solution specifically designed for IoT, GSE fleet management, and industrial applications. As the cornerstone of proveo’s telematics solutions, the Infoman combines cutting-edge technology with robust security features to meet the demands of the aviation industry. With support from our partnership with Lantronix, we deliver state-of-the-art hardware tailored for aviation telematics and ground support solutions.

Infoman with TLS Secure communication

Why Choose TLS?

Data Encryption: TLS encrypts all data transmitted between the Infoman device and its connected endpoints, such as cloud systems, servers, or other devices. This encryption safeguards against eavesdropping, man-in-the-middle attacks, and data theft during transit.

Authentication: Digital certificates enable mutual authentication between the Infoman device and its server counterparts. This guarantees that both the device and server are legitimate, preventing unauthorized access to critical networks.

Data Integrity: TLS ensures data integrity by verifying that transmitted data remains unaltered as it travels from the device to the endpoint.

Supported Protocols for Secure Aviation Telematics

Our hardware device supports TLS (1.3, 1.2), ensuring compliance with the latest aviation and industrial security standards.

Customer Benefits of Secure Aviation Telematics Solutions

Enhanced Security: Sensitive data such as fleet location, operational metrics, and other telemetry details are protected by advanced encryption. This is critical for sectors such as aviation and ground support, where data privacy and security are paramount.

Regulatory Compliance: TLS-enabled Infoman hardware supports compliance with regulations such as GDPR and HIPAA, which require stringent data security measures. This is particularly important in the aviation industry, where compliance with global standards is essential.

Improved Trust: Organizations using our hardware can confidently demonstrate secure data handling practices to customers and stakeholders, enhancing reputation and building trust.

Reduced Cyber Threat Risks: The Infoman’s security features mitigate risks such as data breaches, increasing operational reliability for GSE fleet management and secure aviation telematics solutions.

Infoman telematics device for aviation telematics solutions

Future-Proof Telematics for Aviation

The Infoman is not only a secure and advanced telematics device but also a future-proof solution for the aviation industry. Its seamless integration capabilities, robust TLS features, and compliance with modern security standards make it ideal for today’s needs while ensuring scalability for future advancements. Designed to support long-term growth, the Infoman provides a reliable foundation for secure and efficient global operations in aviation telematics and GSE fleet management.

Learn more about how proveo stands out from standard fleet management systems on our dedicated comparison page.

Partnership with Lantronix

Through our partnership with Lantronix, proveo offers cutting-edge hardware solutions, such as the Infoman, designed to meet the stringent requirements of the aviation industry. Together, we deliver unparalleled GSE fleet management and secure aviation telematics solutions that ensure safety, reliability, and performance.

By leveraging the Infoman’s TLS capabilities and our strategic partnership with Lantronix, both proveo and its customers can achieve superior security, improved regulatory compliance, and a stronger position in the competitive aviation market.

Software Update – Exciting News to End the Year!

We’re excited to share some fantastic software updates for GSE telematics as we close out the year! Here’s what’s new:

Updated Analytics Application:

We’ve given our analytics app a complete makeover, incorporating modern components and improved backend functionality. Along with new features, we’re introducing a roadmap filled with exciting updates you can look forward to in the coming months!

Map Application:

The Map app has been refreshed with a brand-new look and feel. We’ve also added powerful features to make navigation and monitoring easier and more intuitive.

Exciting Features in Alpha:

We’re making great progress with two exciting developments currently in first testings: the proveo Driver App and Advanced Functionality for GSE Pooling. Stay tuned for updates as these features continue to evolve!

What Does This Mean?

All upcoming features will be part of the new UI. This means that future change requests, new feature developments, and low-priority bug fixes will be available exclusively in the new UI. We encourage all users to make the switch and enjoy the improved experience!

What About the Old UI?

The old UI will remain accessible for now, and everything will continue to work as it has in the past. However, as part of our long-term plans, we may eventually phase it out to streamline maintenance efforts. Don’t worry—there’s no immediate change. For your convenience, we’ve added links in the new UI to help you switch back to the old version when needed.

Need Help?

Our User Guide is now fully accessible online and has been enhanced with graphics and videos to provide a more interactive learning experience. To access it, just click “Help Center” in the left-side navigation. Here’s what you’ll find:

  • Basics

  • The Analytics Application

  • The Map Application

Be sure to explore the “Use Cases” section for practical tips, troubleshooting help, and examples of everyday scenarios to help you make the most of the platform.

Looking for More Details?

For detailed information about the latest features and updates, visit the “Release Notes” section in the Online User Guide and check out our comparison-page. We’ll use this section to document all newly added features and keep you informed about ongoing developments. You can also follow us on LinkedIn for news and updates.

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